Reduce downtime.
Upskill your workforce.
Your expert’s knowledge delivered to your workforce, step-by-step on an iPad.
What do you do when downtime happens?
up to 90% of downtime
are common and easy fixes.
When downtime happens,
experts stop their work
and are called in to resolve these easy fixes.
Non-experts could diagnose and troubleshoot these easy repairs...
…if they had access to the expert’s knowledge.
SuperDoc
A Just-in Time training platform that brings your expert to anyone.
SuperDoc helps to
reduce downtime
by empowering lesser-trained workers to diagnose and troubleshoot problems when they happen.
Your workforce can
learn on-the-job
by following your experts and responding to downtime.
Reduce
Downtime
Reduce downtime by 10%
Improve
Training
Increase training efficiency by 50%
Improve
Documentation
Capture tribal knowledge before it leaves your organization.
Increase
Confidence
Workers know what to do at the right place, right time, and with the right knowledge.
Improve
Safety
Keep your workers safe with guidance on when and where they need to be extra careful.
Resources to upskill your workforce
What is Just-in-Time training?
The term is used to describe a lean manufacturing methodology, but is used in other areas like worker training, too. We describe SuperDoc as the JIT training platform, but do you know what “Just-in-Time training” means? Here’s the gist.
Unplanned Downtime Part 2: Lack of Documentation
Welcome back to our blog series, Solving for Unplanned Downtime. The series where we present creative solutions that prepare you and your workers for the unexpected and decrease your downtime. The topic we’ll be covering today is Lack of Documentation, and we’ll describe how recording your key knowledge is essential for a advanced workforce.
Unplanned Downtime: Respond Rather than React
Most organizations facing downtime are similar in two ways. They all want to decrease unplanned downtime, and they are all facing a shortage of skilled labor.
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